By visiting, browsing or purchasing anything from DukaBuy, you engage in our “Service” and agree to be bound by all our terms and conditions. Please note, this is just a short summary of all the terms you agree to be bound to, To read full version of DukaBuy terms of service click HERE.

ORDER PLACEMENT

For an order to be processed it must successful be placed on DukaBuy App or dukabuy.com website. You are advised to place an order by yourself, for you must agree to terms of service by your own free will. Once an order is placed, under no circumstance it can be withdrawn.

PROCESSING TIME

All orders will start processing within 24 hours after order placement. Due to the nature of the shipping system and shipping companies we use, it is hard to state the exact time for delivery, hence the range of 9 to 14 days. In very rare cases, shipments may be delayed by a few days (after the normal approximated 14 days). Please allow additional days in transit for delivery.

ADDITIONAL CHARGES AND COSTS

During transactions, you may incur additional charges such as ‘service or transfer fee’ by your payment service provider. These additional costs, if any, are not part of our prices.

PRODUCTS GRADES

All products sold on DukaBuy are graded according to the standards stated in every product such as GRADE A+ (or A-PLUS), GRADE A (or A PLAIN), and GRADE B+ (or B PLUS). Please make sure you’ve understood well the grade of the product you order before completing your order.

WARRANTY POLICY

Based on laws and regulations applicable to the protection of consumer rights and interests in DukaBuy’s policies, we formulate DukaBuy’s product warranty policy, according to which you could replace or repair the products per respective grade warranty coverage. We currently offer only maintenance, repair and replacement services for the returns. We do not give a full or partial refund.

PRIVACY POLICY

We collect several different types of information from our customers such as email address for various purposes to provide and improve our Service to you.

GENERAL CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

AS STATED EALIER, THIS IS JUST A SHORT SUMMARY TO GIVE YOU AN IDEA OF OUR TERMS OF SERVICE AND PRIVACY POLICY. FOR FULL VERSION PLEASE CLICK HERE

 

To track your order, click start now then choose a specific order.

CONGRATULATIONS!
Use the coupon below on your checkout for a discount!

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READY IN TANZANIA


WE WILL RESUME OUR WAREHOUSE IN DAR ES SALAAM AND ARUSHA TANZANIA THIS OCTOBER. PLEASE CHECK BACK SOON!

 

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